Frequently Asked Questions

We offer a wide range of premium storage solutions including USB drives, memory cards, SD cards, and OTG cables. All our products are tested for quality and come with warranty.

Simply browse our products, add items to your cart, and proceed to checkout. You can create an account for faster checkout and order tracking.

We currently accept Cash on Delivery (COD) for all orders. Online payment options will be available soon.

Currently, we only ship within India. We are working on expanding our shipping to international locations.

Standard shipping takes 3-5 business days. Express shipping (2-3 days) is available for select locations. Free shipping is available on orders above ₹999.

Shipping is free for orders above ₹999. For orders below ₹999, a flat shipping charge of ₹50 applies.

Yes! Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in your account dashboard.

Our delivery partner will attempt delivery 3 times. If you are unavailable, you can reschedule the delivery through the tracking link or contact our customer support.

We offer a 7-day return policy from the date of delivery. Products must be unused, in original packaging, and with all accessories included.

Log into your account, go to "My Orders", select the order you want to return, and click "Return". Our team will process your return request within 24 hours.

Yes, once we receive and verify the returned product, we will process your refund within 5-7 business days to your original payment method.

Yes, you can exchange a product within 7 days of delivery. Exchanges are subject to product availability. Please contact our customer support for exchanges.

All our products come with a 2-year manufacturer warranty covering manufacturing defects and hardware failures.

Contact our customer support with your order number and product details. Our team will guide you through the warranty claim process.

Warranty covers manufacturing defects, hardware failures, and performance issues. It does not cover physical damage, water damage, or damage due to misuse.

Yes, we offer 24/7 customer support via phone, email, and live chat. Our support team is always ready to help you with any queries or issues.

Each product page includes detailed specifications and compatibility information. You can also contact our support team for assistance with compatibility questions.

Yes, all our products are 100% genuine and authentic. We source directly from authorized distributors and manufacturers.

USB 3.0 offers significantly faster data transfer speeds (up to 5 Gbps) compared to USB 2.0 (up to 480 Mbps). USB 3.0 is backward compatible with USB 2.0 ports.

Keep your storage devices away from water, extreme temperatures, and magnetic fields. Always safely eject before removing from your device. Store in a dry, cool place.